Business 101

Transform Your Performance Expectations

Add Our Tools to Your Arsenal

Boost your personal performance and your company’s with proven tools and techniques for making every operation perform better: more effectively, more efficiently, more profitably… and more enjoyably!

This 324 page reference book is packed with insights for just-in-time use. It includes a powerful and original approach for creating a clear vision of how an organization SHOULD work and what it’s trying to accomplish – its business model, systems for management, and operating processes and the tools of Lean/Six Sigma to ensure quality and efficiency are optimized, with a generous set of Excel tools available on the companion CD.

Business improvements aren’t free, so every decision-maker needs to understand the rudiments of finance. Three chapters deal with the financial implications:

  • An overview of financial statements, and a powerful Excel tool available for entrepreneurs for creating a quick financial projection for a business.
  • A set of financial decision-support tools, also fully explained and available in Excel.
  • A full description of a bullet-proof business case methodology with available Excel tools to create it.

Additional chapters provide well-organized insights into these useful but often misunderstood concepts:

  • A description of metrics, and how to create and apply them to ensure improvements stick.
  • A chapter, and available Excel forms, on reviewing initiatives, to avoid wasting resources ‘boiling the ocean.’
  • Decision tools (decision trees and linear programming) to help clarify and quantify decision options.
  • A light touch (just enough) on mathematical concepts to apply statistics to queueing, quality levels, regression, and variance analysis.
  • An overview of how large integrated systems support business, to ensure the role and methods of information management are folded into improvement efforts.
  • A chapter about change management – how to get the team on board regardless of perceptions, emotions and politics.

The toolkit includes thorough summaries of all of the chapters plus working Excel tools to accomplish much of what the book explains.

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