Lean / Six Sigma Tour

Instructor's Slides and Sample Pages

Eight introductory slides from the instructor’s review set (included on the supplemental CD) are displayed here, providing  examples of how slides summarize all of the topics from each chapter. These slides are intended for use in workshop discussions, to ensure complete coverage, and for a quick just-in-time review of all of the key concepts, as questions and issues arise in day-to-day business situations.

Following the introductory slides, a series of eight sample page images illustrate the look and feel of the book. Several of these images appear in color. The book interior is all black and white, but color is used extensively in the CD tools.

Click on the book icon below to return to Every Manager’s Lean / Six Sigma Quick Reference and Toolkit



Chapter 1: Lean toward Lean

  • Lean Operations
  • Why Lean is Important
  • Resistance to Lean
  • Lean Tools and Concepts
  • Lean Accounting
  • Types of Waste (‘Muda’)
  • Pull Philosophy
  • One by One Production
  • Chaku-Chaku
  • Constraint Management
  • Throughput
  • Yield
  • Focus on Reality
  • Value Stream Maps
  • Visual Workplace
  • Line Balancing
  • Standardized Work
  • 5S Principles
  • 5S Audit Checklist
  • Total Productive Maintenance (TPM)
  • Poka-Yoke Kanbans
  • Single Minute Exchange of Die (SMED)
  • Spaghetti Diagram
  • Ishikawa Diagram
  • Daily Focus on Lean
  • Uptime / Overall Equipment Effectiveness
  • Agile Development

Chapter 2 : Achieve Six Sigma Quality

  • Introduction
  • Total Quality Management (TQM
  • ISO 9000
  • Baldrige Award Normal Distribution (Bell Curve
  • Histograms
  • Statistical Process Control (SPC) XbarR Charts
  • Design of Experiments (DOE)
  • Taguchi (DOE)
  • Shainin (DOE)
  • Quality Function Deployment (QFD)
  • QFD House of Quality

Chapter 3: Apply the Tools to Get It Done

  • Tool Application Sequence
  • Brainstorming
  • Focus Groups Process Flow Analysis
  • Day in the Life of (DILO) Studies
  • Ratio Delay Analysis
  • Ishikawa Diagram
  • Affinity Diagrams
  • Pareto Analysis
  • Failure Mode and Effects Analysis (FMEA)
  • Multivoting SIPOC
  • Force Field Analysis
  • Generic Improvement Steps
  • Case Study: Better Mouse Trap Division
  • Case Suggestions: Saving Your New Job

Chapter 4: Get It Done Fast with Kaizen

  • About Kaizen Events
  • The Key Steps
  • Event Checklist
  • Planning Form
  • Event Agenda Documentation
  • Executive Presentation
  • Roles & Responsibilities Rules of the Road
  • Critical Success Factors Mistakes Teams Make

Chapter 5: Organize a Project

  • The Flow of a Project
  • Project ‘Due Diligence’ Questions
  • Project Charters
  • Project Administration and Communications
  • Project Overview Schematic
  • Workstreams / Swim Lanes
  • Gantt Chart PERT Chart / CPM
  • Business Case for Action

Chapter 6: Map It and Understand It

  • About Process Mapping
  • Creating a Process Map
  • Identifying Key
  • What it Means
  • Linking Findings to Actions
  • Future State
  • Process Map
  • Templates
  • Instruction Sheet
  • Sign In Sheet
  • Process Step Template
  • Process Decision Template
  • Cloud Template
  • Flag Templates
  • RACI Charting

Chapter 7: Stop Boiling the Ocean

  • About the Initiatives Review
  • How to Perform the Review
  • Initiative Review Summary Form
  • Detailed Interview Form

Chapter 8: Get the Team on Board

  • About Change Management
  • ‘Low-Hanging Fruit,’ ‘Quick Wins,’ and ‘Silver Bullets’
  • Team Building Considerations
  • Project ‘Due Diligence’ Questions
  • The Emotional Cycle of Change
  • Critical Success Factors
  • Executive Oversight
  • Company Alignment Results
  • Are They Ready for Change?
  • Change Readiness Index
  • Case Discussion: Geezer Gear Clothiers
  • Geezer Gear Clothiers: Suggested Approach

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